Email problems
There have been some problems with the emails over the last few days, which have hopefully been sorted now. I can only imagine there was some sort of Rails upgrade which broke the email script because it was perfectly fine until it just stopped working for no apparent reason. Anyway, i have replaced the problematic bit of code with something else which seems to work better.
Unfortunately, the email problem caused a knock-on problem affecting Twitter direct messages and task importance escalation. Hopefully everything will spring back into life again now.
I apologise for any inconvenience caused in the last couple of days. It is worrying when something works perfectly fine and then just stops, so i’m wondering whether any other areas of the site have been affected. If you see anything else broken, please do let me know about it! :)